Is there a single automated phone system anywhere in the world where the "menu options" have NOT "recently changed"?
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Mike Taylor 🦕
In response to this post@MostlyHarmless Or indeed a website UI.
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IncogNoble
In response to this post@MostlyHarmless Or where call volumes AREN'T heavier than usual.
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2xfo
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At the time of recording? Probably not
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Galbinus Caeli 🌯
In response to this post@MostlyHarmless No, because removing that message would count as a recent change.
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Bodling
In response to this post@MostlyHarmless There only is "a single automated phone system"! ALL customer service numbers in the world connect to the same huge switchboard in [undisclosed location].
Realizing this will clarify most of the mystery and frustration of ringing up one of these numbers.
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Hdunagan
In response to this post@MostlyHarmless … or where it is more convenient to use the Webster chat? Why the hell do you think I’m calling??
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Garth Cummings
In response to this post@MostlyHarmless “We are experiencing unusually low volumes of staffing.”
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raganwald 🍓
In response to this post@MostlyHarmless My favourite systems are those that do not allow you to speed-run the menu by pressing multiple tones in a row.*
They live for people getting frustrated, hanging up, and blaming themselves for being too stupid to navigate the twisty little touch-tone options, all alike.
——
(Morgan Freeman voiceover) These systems are not, in fact, his favourites.
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nonlinear
In response to this post@MostlyHarmless if you remember the number order, you can type them all in sequence, without waiting for the messages, moving faster.
they say "menu options have changed" to discourage people from doing that.
it never really changes.
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Timothy Jasionowski
In response to this post@MostlyHarmless Yes. They changed all of them so that “0” no longer skips to a human.
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Infinity
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