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so because of this they are user servicable. the parts that break can be taken out and replaced by the artists who use them. there are good youtube tutorials.


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Nora Reed

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the thermocouple is the most common failure point and in almost every kiln you can change it out with a screwdriver and connecting a couple of wires, it takes about 15 minutes and most of that is looking at videos


when my jen-ken kiln broke it was still under warranty and they sent us the parts and repair instructions and my husband managed to get the heating elements replaced in about an hour. (he is already good at that kind of thing, it would have taken me longer)

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